sōl people PRIVACY POLICY

sōl people will not share, trade, or sell any personal information whatsoever of any customer or Brand Partner to any 3rd party  (save and except as specified herein). 


SCOPE

sōl people (hereinafter “the Company”,“sōl people”, “us,” or “we”) has created this Privacy Statement to inform you about how we collect, use and disclose  information. This Privacy Statement applies to information collected through this website and any mobile sites, applications, widgets,  and other interactive features that link to this Privacy Statement (the “Site”). Except as specifically provided below, this Privacy  Statement does not apply to information collected by sōl people by or through any other means, such as information collected  offline. sōl people grants independent Brand Partners selling rights to its products (hereinafter referred to as Brand Partners). Brand Partners are not  employed by sōl people. Therefore, sōl people does not control, and is not responsible or liable for the collection, use or disclosure  of Personal Information by Brand Partners, including for their marketing purposes. If you provide information to an Independent Brand Partner  through the Site, sōl people will have access to it and shall treat it in accordance with this Privacy Statement. Brand Partners may provide  sōl people with information regarding their customers, in which case sōl people will treat such information, once in its possession,  in accordance with this Statement. If you are the customer of a Brand Partner, you should check with your Representative directly to learn  about his or her data privacy practices.   If you apply to become or are a Brand Partner, in addition to the generally applicable provisions of this Privacy Statement, please review  the Brand Partner section at the bottom of this Privacy Statement to see important information about additional privacy practices that  apply to you. 

PERSONAL INFORMATION

“Personal Information” is information that can identify you such as name, postal address  (including billing and shipping addresses), telephone number, e-mail address, credit card number, and user name. We collect  Personal Information from you when you choose to participate in our offers and programs or otherwise provide information directly  to us, including when you register with us, purchase products, participate in our interactive features or otherwise interact with us on  the Site.  

Use of Personal Information.
We may use Personal Information: 
  • for the purposes for which you specifically provided it including, without limitation, to enable us to respond to your inquiries and  process and fulfill your requests;  
  • to send you information about your relationship or transactions with us;  
  • to tell you about products, services, programs, and offers that we believe may be of interest to you via email, SMS, telephone or  postal mail;  
  • to personalize your experience with us including by presenting products or offers tailored to you;  
  • to allow you to use, communicate and interact with others on our Site;  
  • to help you find a Brand Partner including suggesting a new sōl people if your current Brand Partner has discontinued selling sōl people  products, and to facilitate the business activities of a Brand Partner; 
  • for our internal business purposes, such as data analysis, audits, developing new products, enhancing our website, improving  our services, identifying usage trends, and determining the effectiveness of our promotional campaigns;  
  • to allow you to participate in sweepstakes, contests and similar promotions and to administer these activities (Some of these  activities have additional rules, which could contain additional information about how we use and disclose your Personal  Information, so we suggest that you read these rules carefully);  
  • to complete and fulfill your order, or otherwise provide you with products or services, for example, to process your payments,  have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service;  and to allow you to send an email to other people through our “send to a friend” type functionality. (By using this functionality, you  are telling us that you are entitled to use and provide us with your friend’s name and email address for that purpose. Your friend’s information will only be used to send the forwarding e-mail and is not saved in our databases.); 

SHARING PERSONAL INFORMATION 

WE MAY DISCLOSE YOUR PERSONAL INFORMATION:

  • to companies that are affiliated with us, that is, are part of the sōl people family of companies, but not for their direct marketing  purposes;
  • to third-party service providers who provide services to sōl people, such as website hosting, data analysis, payment processing,  order fulfillment, infrastructure provision, information technology services, customer service, e-mail delivery services, credit  card processing, auditing, training, and other similar services. (These third parties will be supplied with, or have access to, your  Personal Information for the purpose of providing these services to us or on our behalf);  
  • to Brand Partners, to the extent necessary for them to contact you, fulfill your orders or provide a service to you;
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or  any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and
  • as we believe necessary or appropriate: (a) under applicable law, including laws outside your county and State of residence; (b) to  comply with legal process; (c) to respond to requests from public and government authorities including public and government  authorities outside your county and State of residence; (d) to enforce our terms and conditions; (e) to protect our • operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or  others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.  
From time to time, we may give you the opportunity to opt in to participate in special third party offers that require us  to share certain Personal Information with such third parties. We will disclose this anticipated sharing of Personal  Information at the time we make such opportunities available to you. If you opt in to participate in such an offer, we may  disclose your Personal Information to such third parties for their direct marketing purposes. We recommend that you  consult such third parties’ privacy policies in advance if you wish to participate in these offers. 

NON-PERSONAL INFORMATION 

“Non-Personal Information” is any information that does not reveal your specific identity, such as: 

  • Browser information
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you or our Brand Partners
  • Aggregated information 
We and our third-party service providers may collect Non-Personal Information in a variety of ways. For example, we collect information such as your computer type (Windows or Macintosh), screen resolution, operating system version and  Internet browser type and version.  We and out third-party services collect demographic information, such as your location, education, profession, age, gender, as well as other information,  such as your hobbies and special interests when you voluntarily provide this information to us. Unless combined with Personal Information, this information does not personally identify you or anyone else. 

AGGREGATING INFORMATION

We may aggregate Personal Information so that the aggregated information does not personally identify you or anyone else, such as by  using Personal Information to calculate the percentage of our customers who live in a particular area. In some instances, we may combine  Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we combine any  Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information as long as  it is combined.  

Use and Sharing of Non-Personal Information. Because Non-Personal Information does not personally identify you, we may collect, use  and disclose Non-Personal Information for any purpose.  

COOKIES

We and our third-party service providers may use “cookies” on the Site. Cookies allow a web server to transfer data to a computer  for recordkeeping and other purposes. We use cookies and other technologies to, among other things, better serve you with more tailored  information and facilitate your ongoing access to and use of the Site. We also allow vendors to use cookies on our website. If you do not  want information collected through the use of cookies, there is a simple procedure in most browsers that  allows you to decline the use of cookies. To learn more about cookies, please visit the following site, which is not affiliated with sōl people:  https//www.allaboutcookies.org.  

LOCAL STORAGE OBJECTS

We and our third-party service providers may use Flash Local Storage Objects (“Flash LSOs”) in certain situations  including recognizing you and reBrand Partnering what is in your shopping cart. Flash LSOs are different from browser cookies because of  the amount and type of data stored. In addition, you generally cannot control, delete or disable the acceptance of Flash LSOs from your  browser. For more information on Flash LSOs, and to learn how to control them, click on the support Page for the Flash Player and choose the Global Storage Settings Panel and follow the instructions. To see the Flash LSOs on your computer now, go to the Website Storage Settings Panel and follow the instructions to review and, if you  choose, to delete any specific Flash LSO.  

PIXEL TAGS AND OTHER TECHNOLOGIES 

Pixel tags are clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. However, in contrast  to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on website pages. We may use clear GIFs  (also known as web beacons, web bugs or pixel tags) in connection with the Site to, among other things, track the activities of our Site visitors and compile statistics about Site usage and response rates. We and our third-party service providers also may use clear GIFs in HTML-formatted e-mail messages to help us track email response rates, measure the success of our marketing campaigns, and  identify when our emails are viewed or forwarded. 

SITE ANALYTICS

sōl people may work with third-party service providers who use the technologies  described in this section to conduct website analytics to help us track and understand how visitors use our Site.  WIDGETS, APPLICATIONS AND SIMILAR TECHNOLOGIES  If you choose to utilize technology provided by us (such as a widget), any Personal Information or other information you choose to make  available through such technology may become available publicly, for example, through social media and other websites and platforms  on which you may make the applicable technology available. In addition, some technology may have the capability to be distributed  “virally” in other locations (for example, a friend or a customer of yours may post the widget that contains your information to his or her  blog). sōl people is not responsible or liable for the collection, use or disclosure of Personal Information and/or other information that is  made publicly available.  

IP ADDRESSES

HOW WE COLLECT IP ADDRESSES 
Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address may be identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the  visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many  websites. 

HOW WE USE AND DISCLOSE IP ADDRESSES 
We may use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, detecting fraud,  and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal  Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where  we are required to do otherwise under applicable law.   

SOCIAL NETWORK AND INTERACTIVE TOOLS 

Certain features on our Site may give you an opportunity to interact with us and others. These may include blogs, message boards,  messaging functionality, chat functionality, and creating community profiles. When you use these features you should be aware that any  information you submit, including your name, location and e-mail address, may be publicly available to others. We are not responsible  for any information you choose to submit through these interactive features and we strongly discourage you from disclosing any  sensitive Personal Information (such as health or credit card information) through these features. If you use these features, your Personal  Information may remain on the Site even after you cease use of the Site.  

THIRD-PARTY WEBSITES

Our Site may link to websites operated by other third parties. We are not responsible for the privacy practices of websites operated by  third parties that are linked to or integrated with our Site, or for the privacy practices of third party Internet advertising companies. The  inclusion of a link on the Site does not imply endorsement of the linked site by us. sōl people’s Brand Partners are solely responsible for their  own websites and for any information collected on those websites. If a Brand Partner uses a sōl people Site to collect information from you,  sōl people may have access to that information and shall treat it in accordance with this Privacy Statement.  

THIRD-PARTY ADVERTISERS 

We may use third-party advertising companies to serve ads when you visit our Site. These companies may use information about your  visit to the Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving  advertisements to this Site, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit https://optout.networkadvertising.org/?c=1.  

SECURITY

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control[J19] [AI20]  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason  to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with  us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contacting Us section  below.   CHOICE To opt out of receiving marketing and/or promotional offers from sōl people you may (1) follow the “unsubscribe” instructions contained  in any such emails you have received, or (2) if you have registered with an sōl people Site, you may use that Site’s “modify account  information” or similar functionality to opt out from receiving such messages. 

ACCESS

If you registered with a Site, you may view, change, modify or remove certain Personal Information contained in your personal profile by  using the tools found in the profile or account section of the applicable Site.   We will endeavor to comply with your request as soon as reasonably practicable. However, we may need to retain certain information for  recordkeeping purposes, and there may also be residual information that will remain within our databases and other records, which will  not be removed or changed. We also reserve the right, from time to time, to re-contact former Site visitors and users, including Brand Partners.  Finally, we are not responsible for removing information or causing information to be removed from the databases or other records of  third parties (including vendors, service providers, and Brand Partners) with whom we have already shared your Personal Information.  

RETENTION

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer  retention period is required or allowed by law.  

USE OF SITE BY MINORS 

The Site is not directed to individuals under the age of eighteen (18), and we request that these individuals not provide Personal  Information through the Site.  

CROSS-BORDER TRANSFER 

Your Personal Information may be stored and processed in any country where we may have operations, and by interacting with us and  providing us with any Personal Information, you consent to the transfer of information to countries outside of your country of residence  when applicable, including the United States, which may provide for different data protection rules than in your country.  

UPDATES TO THIS PRIVACY STATEMENT 

From time to time we may change this Privacy Statement. Please take a look at the “document version” legend at the bottom of this page to see when this Privacy Statement was last revised. Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Site. Your interaction with us following these changes means that you accept the revised Privacy Statement.  

CONTACTING US

If you have any questions about this Privacy Statement, please contact us by email at support@solpeople.com. Because e-mail  communications are not always secure, please do not include sensitive information in your emails to us. 

INDEPENDENT SALES REPRESENTATIVES

The following provisions are applicable only to sōl people’s Brand Partners:  This Privacy Statement applies to the Personal Information of Brand Partners collected by sōl people, whether collected online or offline.  This information would be collected in addition to any Personal Information we may collect from you as a sōl people customer, as  described above. If you seek to become an sōl people Brand Partner we may collect and use your Personal Information including credit related information to determine your eligibility. In order to be appointed a sōl people Brand Partner, you may be required to enter into a  separate agreement with sōl people (“Brand Partner Agreement”). If you have entered into a Brand Partner Agreement, we may collect, use and  disclose your Personal Information in accordance with this Privacy Statement and the terms of your “Brand Partner Agreement.” We also may  collect, use and disclose your Personal Information as necessary to fulfill our obligations under the Brand Partner Agreement. In the event of  a conflict between this Privacy Statement and the Brand Partner Agreement, the terms of the Brand Partner Agreement shall apply. Once you are a Brand Partner (including a sales leader), we may disclose your Personal Information:  • district managers, area sales managers or their equivalent.  • as part of our sales leadership program, to Brand Partners who are sales leaders;  • to current and potential customers who are seeking the assistance of an sōl people Brand Partner; and   • as necessary to comply with legal requirements such as tax and record keeping obligations.   We may also combine the Non-Personal Information that we and our third-party service providers collect about your use of  our Site (as described above) with your unique Brand Partner account number. We may use the combined information for purposes  such as to analyze Brand Partners’ use of our Sites, in order to evaluate and make improvements to our business model, and for  other internal analytics purposes.

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